TERMS & CONDITIONS | abbeygreenfarm

ABBEY GREEN FARM TERMS & CONDITIONS

1. Check-in & Check-out

• Check-in: 3:30 PM – 9:00 PM (Early check-in available for £10 – campsite only).

B&B guests: Luggage drop off available by prior arrangement.

Check-out:

Campsite guests: By 11:00 AM. Late check-out incurs a £10 fee unless pre-arranged.
B&B guests: By 10:30AM

2. Fires & BBQs

• Open fires are strictly prohibited. No wood is to be placed on barbecues.

• Instant BBQs may be used but must be placed on a stand to prevent burning the grass. Bricks are available upon request.

3. Site Safety & Conduct

• The toilets and showers are non-smoking areas.

Guests under 18 must be accompanied by a parent or guardian in the shower block and all water spillages must be cleaned up after use to ensure safety.

• Fire extinguishers are located in the shower building and on the outside of the wooden shed at the rear of the site.

• Speed limit: 5 MPH across the site to ensure safety, especially for children.

• Drones are not allowed without prior permission.

• Electric vehicle (EV) charging is not permitted on-site.

4. Children & Play Areas

• Parents/guardians are fully responsible for their children at all times.

The site and all facilities are used entirely at the guests own risk. We will not accept any liability in respect of any person or property.

• The Green open play area is for family games, children must be supervised by a parent/guardian at all times. Soft balls only.

• All areas of long grass are out of bounds.

5. Pets Policy

Well-behaved dogs are welcome on our campsite; however, due to livestock in the adjoining field, we are unfortunately unable to accommodate dogs in The Orchard Hideaway.
Our Bed & Breakfast accommodation also remains pet-free.
As a peaceful countryside setting with resident sheep, all dogs on site must be kept on a short lead at all times and must not approach livestock fencing.
Thank you for helping us keep Abbey Green Farm safe and relaxing for guests, dogs and animals alike.
Dog owners must clean up after their pets. Failure to do so may result in being asked to leave without a refund.
Dogs that fall within current UK legal restrictions on banned or exempted breeds are not permitted on site.

6. Rubbish & Waste Disposal

• Please use the correct recycling bins provided.

We kindly ask all guests to leave their pitch clean and free from any rubbish on departure.

A charge of £25.00 per pitch will apply if guests leave behind any broken camping equipment, or packaging from new camping purchases (e.g. tents, chairs, gazebos, inflatables, etc.).

• Our chemical disposal point is for GREEN ECO chemicals only.

7. Property, Damage & Liability

• Guests are responsible for any damage or injury caused to third parties or their property.

• We do not accept liability for loss, damage, or theft of personal property.

• A £20 surcharge will be applied for any burnt grass or rubbish left on your pitch.

Any damage to our property, facilities or furnishings caused by guests, their children, pets or any member of their party will be chargeable. We reserve the right to charge the payment card provided at booking for any necessary repairs, replacements or additional cleaning.

8. Bookings & Cancellations

• Large group bookings by prior arrangement.

• Minimum stay: 3 nights on all bank holidays.

• Visitor policy: Strictly by prior arrangement (£2.00 per day, max 2 visitors per unit). Visitors must leave by 8:00 PM.

• Quiet hours: 10:00 PM – 8:00 AM (no loud voices, music, or radios).

• Cancellation policy:

• More than 60 days before arrival: 90% refund of the total booking amount or we will offer you a date transfer.

• Less than 60 days before arrival: No refund.

• No-shows or early departures: Full booking amount is charged.

• No refunds for bad weather.

9. Privacy & Private Areas

• The gardens and yard around the farmhouse are private. Please respect our privacy.

The areas of long grass and around our sheep are out of bounds. No dogs must approach our livestock fencing.

10. Right to Refuse Entry & Eviction Policy

• We reserve the right to refuse admission or evict any guest whose behaviour is disruptive or detrimental to others, without refund.

By continuing with your booking, you confirm that you have read and agreed to these Terms & Conditions.

Privacy Policy

1. Information We Collect

We may collect:

• Personal details (name, email, phone number, booking details).

• Usage data (pages visited, time spent on the site, interactions—collected via cookies).

2. How We Use Your Information

We use your data to:

• Process bookings and respond to inquiries.

• Improve website usability and performance.

• Provide optional features like social media integration.

3. No Sharing of Your Personal Details

• We never sell or share your personal information with third parties.

• Some third-party services (e.g., reservation systems, Google, social media plugins) may use cookies. We are not responsible for their cookie policies.

4. Your Rights

• You can request access, updates, or deletion of your personal data.

• You can opt out of non-essential cookies and email communications.

5. Data Security

We take all reasonable measures to protect your data from unauthorized access, misuse, or loss.

Any future updates to this Privacy Policy will be posted here and, where applicable, notified via email.

Last updated 16/06/26